- AI phone answering — after hours and overflow
- Text and email auto-response
- Lead qualification and routing
- Appointment booking and confirmations
- Escalation to a human when it matters
Scott/Ops installs AI into local businesses so you never miss an after-hours call, never lose hours to busywork, and never run out of content that brings in leads. We audit your business first, install what fits, and hand you the keys. No retainer. No black box.
We start with a free business audit — then install exactly what will move the needle. No software packages. No one-size-fits-all.
"We were losing a client a week to voicemail. Now the AI answers faster than my assistant does. I don't know why I waited so long."
Every engagement starts with a free business audit. We don't install anything until we know exactly what's going to move the needle for your business. Then we build, launch, and hand it over in two weeks.
Two days. We map your operations — where time is lost, where leads slip through, where marketing goes quiet. You get a ranked list of what AI can fix. No obligation to go further.
Five days. We build and connect the right AI to your existing tools — phone, email, CRM, scheduling — and run it in test mode against real scenarios before it ever touches a live customer.
Five days. We go live on a soft rollout. We're on-call. Your team learns the dashboard and the off switch. Nothing runs without your sign-off first.
Two days. You own it. Keys, runbook, and the AI itself. We step back unless you call. No retainer. No lock-in. No recurring invoice unless you want one.
"We missed 40–50 calls a month after closing. Now the AI handles all of it and sends us a summary every morning. Our close rate went up before we changed anything else."
"My team was spending two hours every day on follow-ups and admin. That time is just gone now. They're doing real work. I'm doing real work. It's a weird feeling."
A 30-minute call where we look at your business, identify what AI can actually help with, and tell you what we'd install first — and what we wouldn't touch. No pitch. No follow-up if there's no fit.